![]() Subjects of any old mail that is in your Inbox or mail foldersġ5. Names of contacts in your address book (please include the e-mail address)ġ4. The names of any folders that you created in addition to the default foldersġ3. More information that may help us verify account ownership:ġ2. The last date and time when you successfully signed in Examples include MSNIA, EarthLink, and Comcast.ġ1. An ISP is a company that provides an end user with a connection to the Internet and other similar services, such as e-mail. The "alternate e-mail address" that is on file for the accountġ0. The numbers that appear at the top of this Web page is your IP address.ĩ. To determine your IP address, visit the following Web site: Your IP address List the IP addresses from each computer that you use to access your account. I contacted MSN immediately and got a quick response back but I am concerned at the information they want to know and I am going down the route of thinking that perhaps this MSN that have replied to me but the person who hacked my account. My account has also been hacked this week. ![]() ![]() I am EXTREMELY happy with the Hotmail Support team and now very scared as to how someone actually got into my account - I wonder if they can do it again? Obviously I have changed my password to a strong one and I never use the remember me function on any PC. I answered the questions and they sent me a link to reset my password. Some of the questions were folders you have created, the IP addresses of the computers you use to access hotmail (found at etc. As I opened the account 8 years ago and have never changed my password, I had difficulty remembering some answers. I replied and a real person from support emailed me back with 12 questions that only I could answer. They responded with an automated response immediately and asked me to reply to that email if I wasnt happy with that reponse. I immediately contacted Hotmail Support under the password reset area. They then hacked my ebay account and changed passwords and secret questions in both. My hotmail account was hacked on New Years Day.
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